iStock Unification One Week Along

Photographers who contribute to the microstock site, iStock, have been going through weeks  and months of change. This culminated at the beginning of February 2017 with the ‘turning off’ of the old methods for uploading still images as part of the unification with the Getty Images site. I outlined those changes in this post. So, how is iStock unification one week along? And what do we think the future holds?

money

Contributors are all hoping these changes generate more income for the artist.

Gaining Access. As an exclusive contributor I was in the first group who were to be sent emails to gain access to ESP (Enterprise Submission Platform). Unfortunately my email didn’t arrive when promised, but I knew why. Four years ago I experimented with video, and have the grand total of 50 video clips in my portfolio. Video contributors were invited to join ESP approximately 2 years ago. (I can’t remember the exact date as I was no longer contributing videos). So Getty Images figured I already had access to ESP, when in fact I had deleted their email without ever using it.


Getting Help. So, what did I do to get help? And what can you do if you need help? There is a Facebook group for ‘iStock Exclusive Contributors’ where Brenda and Chris (who work for iStock) are actively helping contributors. I posted a note in there, and within a few hours Brenda had me sorted out and able to use ESP. What if you are non exclusive? There is another active Facebook group called ‘iStockphoto’ only. I’d recommend posting any issues in there and seeing if iStock staff or other contributors can assist.

Help

If you need Help, try the Facebook groups for iStock contributors

Uploading in the New World. There are now 3 options for uploading still images to iStock. They are to use ESP itself, to upload through Deepmeta, or to use qHero. I had always uploaded to the site directly, so in preparation for the change I researched qHero. It seemed to be a simple tool to use, and I have begun uploading using qHero.

Changes in the Upload Process. qHero is a straightforward tool to upload, keyword, and submit images. I find it easy to use and quite different to uploading to the site itself. Key benefits I see are – you only need to upload the model release once and can use it on multiple files, and you can keyword multiple files at the same time. Both these changes will save me time in the uploading process. They make it particularly easy to upload and keyword multiple files from the same shoot.

File inspection. So far 5 of the 10 batches of files I have submitted have been reviewed. The review times have been approximately 48 hours for each of these batches. This is slightly slower than the norm for exclusive contributors but has been explained by iStock as due to training needs for image inspectors.

File display. Of those 5 inspected batches none are yet visible in my portfolio. I am not alarmed by this (yet!) as the files were approved in the last 48 hours, and iStock have indicated it might be slightly longer than usual for files to become ‘live’ in portfolios. Hopefully that starts to happen late this week.

File Editing. For one of my batches the inspector asked me to update keywords. I was able to edit that detail easily within ESP itself. I’m glad to say that was a simple process. I found that at first ESP looked a bit daunting, but after some time exploring it, the tool is logical and simple to use. So don’t be overawed – once your files are within ESP, editing and updating is straightforward.

sale

I’m hopeful that the changes will bring real benefits to buyers and sellers, and iStock won’t have to resort to sales to drive traffic

What’s Next? Within ESP there is currently no download or royalty detail. The first time this data will be available is due around 20 February 2017. While you can’t see any data at the moment, you can see the framework for more detailed information than has been available in the past. That’s encouraging and I’m looking forward to that data being available.

Other comments. Overall my transition and experience of iStock Unification One Week Along has been positive. I see real benefits in the improved functionality of being able to upload and keyword batches of files from the same shoot. I typically upload about 100 files per month. In the last week I have uploaded more than 100 files for the week alone. The new tools are definitely going to make submitting and keywording content simpler.

Concerns? While it’s nice that images submitted in the ESP world have been approved already, that’s meaningless until they are available to be downloaded. I’m waiting to see how long it takes from image acceptance to image display. On a separate note, I’m optimistic about what the reporting will bring come 20 February 2017.

That’s my experience of iStock Unification One Week Along. How is your experience? Which tools are you using? Are they helping your workflow?

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