This year has been one of significant change for one of the leading microstock companies iStockphoto. Having been owned by Getty Images for several years, a lot of the functionality and backend processes have been integrated into Getty Images this year. You can read more about that in these posts – iStock Unification One Week Along and Five Months After iStock Unification. One item that had been outstanding was iStock contributor statistics. In this post I update the iStock contributor statistics progress.
iStock had recognized the need for improved contributor statistics and had committed to delivering something by the end of September 2017. After a very humorous countdown to the big date in the contributor forums, iStock did deliver shortly before the end of the month.
So, if you are an iStock contributor where do you find your contributor statistics?
Head over to ESP (this is the Getty Images contributor site. ESP stands for Enterprise Submission Platform) and log in. Then look for the “My Performance” area and click on the heading which reads “Content Statistics”. Right, now you are in.
What will you find?
Once you enter the Content Statistics area you will find 3 pieces of information for your files based on activity on iStock and Getty Images in the last 30 days. They are:
- Views. This is the number of times an asset has been viewed on the asset details page by a registered user.
- Interactions. This is the number of times an asset has been added to a board by a registered user.
- Countries. This is the number of times an asset has been viewed on the asset details page and added to a board from registered users in a specific country.
What Did I Find?
I have found that the statistics provided are interesting but not particularly useful.
Views tells me what are potential buyers looking at. I have over 10,000 images on iStock and was surprised to find that one photo has 3 times more views than any other individual file. It is an image which has been downloaded many times, and is one I shot 5 years ago. It’s nice to see it is standing the test of time, but disappointing that other files (particularly more recent work) are not receiving more views.
The interactions again is interesting, and I can make assumptions about files being added to a board to be considered and potentially downloaded in the future. That said, the number of files being added to boards is a tiny fraction of my total monthly downloads. That suggests buyers aren’t using boards extensively, and so perhaps it is not giving much insight at all to future downloads.
The countries section gives some insight into where buyers who are interested in your content are based. For my account the top 2 countries were Australia and the United States. I live in Australia, and a lot of my content is Australian, so I expected it to be the highest ranked country. The US is the world’s largest stock photo market and so I expected it to be the second largest. So I really didn’t learn anything new here.
The updated iStock contributor statistics are disappointing and contributors reaction to them indicate I’m not the only one who feels this way. There was no real insight from the data which has been delivered, and no progress towards getting real time data on downloads. Unfortunately contributors still need to wait for their monthly reporting statistics to see what has actually been downloaded and how much royalty the photographer will receive.
For my portfolio the statistics have provided confirmation for me that recently uploaded files are not receiving many views. This makes it difficult to justify investment in higher production shoots if the files are not being seen. iStock have recognized this by communicating with contributors that ‘search freshness’ is an issue and they are putting in place some ‘test and learn’ activity to see if it can be improved.
My personal take out is that Getty and iStock are not really taking contributor statistics seriously. They have delivered something, but it doesn’t enable me as a contributor to get more insight and to be able to turn that into shoots which have greater sales potential.
For long time iStock contributors like me, we can remember when there was real time download and royalty reporting. One contributor summed it up beautifully in a Facebook group post where he said “We used to have real time stats. Everyone loved it. It had to go …”
How are the iStock contributor statistics working for you?