I like to read blogs about photography, and I particularly like 2 blogs about the business side of photography. They help to give me a different perspective on the things I like to write about, and to discuss with other photographers. This week, reading the two blogs prompted me about five photography business reminders. They are five key points that are easy to talk about, but hard to do when you are starting out. So if you have recently got underway, see if you can adopt these five photography business reminders into your own business. And if you’ve been operating for some time, will challenging yourself on these five points make your business stronger?
Reminder #1 – Put the client first. Building a successful photography business is about creating a long list of happy clients. It doesn’t matter what you are shooting, the key to business success is having happy clients. Put the client first. This business is not about you feeling important, it’s not about your fancy equipment, it’s not about how many likes you get on Facebook – it’s about the client. Keep creating happy clients.
Reminder #2 – When it goes wrong, do whatever it takes to make it right. No business goes so smoothly that every client is completely happy. No matter how good you are, you are inevitably going to upset or disappoint someone. When this happens, your response will define your business. Do whatever it takes to put things right – even if it means losing money on the job. If a client isn’t happy with a print – get it redone at your expense. Making clients happy is what makes successful businesses. Show them that you care. When it goes wrong, do whatever it takes to make it right.
Reminder #3 – Being successful will take hard work. If you’ve got the idea that successful photographers live a glamorous life and cruise from one high profile job to another – be assured that’s not the truth. Running a successful photography business is hard work. There are times when you have so much work that you struggle to give each client the attention you know they deserve. And there are other times when you just wish you could find your next client. Running a successful photography business will take hard work. You’ll work long hours and most of it will not be at all glamorous.
Reminder #4 – Be clear on your point of difference. There are a lot of photographers out there. Most have gear better or equal to your own. They are prepared to work as hard or harder than you. You’re not the only photographer who can do the job. To run a successful business you need to understand what is your point of difference. Is it the client experience you give on shoot day? Is it your post production techniques? Is it the products you offer? There are many possible points of difference. You need to be clear on yours, and be able to explain it to a potential client.
Reminder #5 – Everything is better with a sense of humor. I follow the Facebook page of a photographer who goes by the name Missy Mwac. Check her out. She posts regularly. She has a lot of good, common sense ideas. She dislikes photographers who aren’t making it as photographers who are trying to make it selling photography workshops. And she mentions vodka in a lot of her posts. She is witty. She makes me laugh. I like that in people. People who laugh are fun to be with. Remember, your client doesn’t want the world’s most serious photographer. Everything is better with a sense of humor.
Thanks for reading Five Photography Business Reminders. Have a great week.